Privacy Policy

Last Modified: May 20, 2025

SmallBiz AI Solutions LLC respects your privacy and is committed to protecting it through our compliance with this Privacy Policy. This policy explains what information we collect, how we use it, and what choices you have regarding your data when you visit our website (the "Website") or interact with us through contact forms, chatbots, or appointment booking tools.

By accessing or using this Website, you agree to this Privacy Policy. If you do not agree with our policies and practices, your choice is not to use our Website. This policy may change periodically (see How Are Policy Changes Communicated?), and your continued use of the Website after such changes constitutes your acceptance.

“We,” “our,” or “us” refers to SmallBiz AI Solutions LLC. “You,” “your,” or “user” refers to the individual accessing this site.

What Is Covered By This Policy?

This Privacy Policy applies to information we collect:

  • On this Website.

  • Through email, text, chatbots, forms, or other communications between you and this Website.

  • Through appointment booking tools or other business systems we use.

What Information Do We Collect?

We may collect the following types of information:

  • Personal Information: such as your name, email address, and phone number, provided voluntarily through forms, chatbots, or appointment scheduling tools.

  • Technical Information: such as your IP address, browser type, and information about your device or interaction with the site.

This data may be collected:

  • Directly from you when you provide it.

  • Automatically through cookies and other tracking technologies as you interact with our Website.

Do We Use Cookies or Other Tracking Technologies?

Since our Website is built using GoHighLevel, cookies and other tracking tools may be used automatically. These may collect technical data about your browsing actions and patterns, which help improve the functionality and personalization of the Website.

How Do We Use Your Information?

We may use information that we collect about you:

  • To present our Website and its contents to you.

  • To communicate with you regarding services, appointments, or inquiries.

  • To improve the user experience on our Website.

  • To fulfill any purpose for which you provide it.

  • To comply with legal obligations.

  • To process payments via third-party platforms like Stripe.

  • For any other purpose with your consent.

Why May We Share or Disclose Your Information?

We may share your information:

  • With third-party platforms that support our business operations (e.g., GoHighLevel for CRM and communication; Stripe for payment processing).

  • With service providers under contractual obligations to safeguard your information.

  • To fulfill the purpose you provided it for.

  • In the event of a merger, sale, or business restructuring.

  • As required by law or legal process.

  • With your consent.

We do not sell your personal information.

How Is Your Information Secured?

We take reasonable measures to secure your personal data from unauthorized access, use, or disclosure. However, no data transmission over the internet is 100% secure. You are responsible for keeping your login credentials secure.

Are There Links to Other Sites?

Our Website may contain links to third-party websites or services. This Privacy Policy does not apply to those sites, and we are not responsible for their content or privacy practices. Please review the policies of those sites individually.

User Contributions and Public Information

If you voluntarily submit content (e.g., testimonials or public reviews), it may be publicly viewable. Please consider your privacy before sharing personal information.

How Can You Access or Update Your Information?

To access, correct, or delete your personal information, email us at:

📧 [email protected]

We will consider requests but may be required to retain certain data for legal or operational purposes.

Children's Privacy

Our Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we discover we have inadvertently collected data from a child under 18, we will delete it promptly. If you believe this has occurred, please contact us at

[email protected].

How Are Policy Changes Communicated?

We will post any updates to this Privacy Policy on this page with the new effective date. Significant changes may also be announced via a notice on our Website homepage.

You are responsible for reviewing this policy periodically.

Questions?

For any questions or concerns regarding this Privacy Policy, please contact us at:

📧 [email protected]

FAQS

This sounds expensive! What does this cost?

We offer flexible pricing designed to fit businesses of all sizes. Whether you’re just starting out or ready to scale, we have options for you. We provide both affordable monthly plans packed with value, as well as performance-based pricing, where we only take a small percentage based on the number of appointments or calls we help you book. This way, you only pay when you see real results, making it a win-win for growth-minded businesses. Let’s talk and find the perfect plan for your goals!

Is this hard to setup?

Not at all! We handle the entire setup for you — from customizing your booking system to automating messages and integrating with your existing tools. You’ll be up and running in just a few days.

Do I need to install anything?

No downloads or complicated software required. Everything runs in the cloud, and you’ll have access to your own branded dashboard to monitor leads, messages, and appointments.

Can this work for my specific industry?

Absolutely. We tailor each system to fit your business — whether you're in healthcare, real estate, home services, or another industry. If you take appointments or work with leads, we can help.

What if I already use tools like Calendly or Google Calendar?

Even better! Our automation platform integrates with popular calendars and tools so your workflow stays smooth and nothing gets missed.